In part two of this series Barry and Shay take a look into the often difficult process of firing staff.
In part two of this series Barry and Shay take a look into the often difficult process of firing staff. How do you know when it’s time to let someone go? What are things you can do to turn the situation around? And if you have to part, how do you approach it? If you’ve struggled with finding effective strategies for the hiring and firing process, then this series is for you!
When things are not working (01:25)
Make sure that – from the beginning – you manage communication and expectations; make sure everyone at your studio feels comfortable coming to you and everyone knows what’s expected of them professionally.
Signs that it’s not working:
Trying to turn things around (05:16)
The first thing you should do as a studio owner is to pull your instructor aside and have a conversation. Understand what’s going on in their life that might impact their performance. They may not be happy or fulfilled at work and that is something you can heavily influence! You should always be in communication with your team, hold regular meetings, provide regular opportunities to challenge and inspire them and also provide continuing education.
As an instructor, be honest to yourself about your performance and integrity in your job.Sometimes being a good team player means removing yourself from the team.
Warning system (09:34)
Before you let someone go there needs to be a warning system in place. You have to give them the opportunity to improve. Do consistent check-ins and goal settings with your team and conduct quarterly or yearly evaluations. Create a performance improvement plan to help guide someone who’s falling behind or at least point them in the right direction before letting them go.And document everything – an employee should never be surprised that they’re being let go.
Firing (13:24)
Once you decide to let someone go because neither your help nor warnings have turned things around, it’s best to follow these strategies in order to keep things civil and professional:
What NOT to do (22:13)
Episode 59: Becoming an Effective Leader Through Goal-Setting